This section is intended to provide a quick reference for customizing your browser to maximize your time when working on NrG Web Highway. Many of the references have been extracted directly from the online Help provided as part of your browser, which you will find a very comprehensive and excellent further source of reference. Specific Help topic references are included in this section, as appropriate. Access the Help for Netscape Communicator by clicking Help, then Help Contents on the browser menubar, and for Internet Explorer by clicking Help, then Contents and Index. Note: If you close the browser window you will lose any changes made since your last save.

Browser Tips for Netscape Communicator 4 or higher and Microsoft's Internet Explorer 4 or higher.

Make your selection from the list below:

• Displaying the Browser
• Navigating the Browser
• Specifying a Home Page
• Troubleshooting
• Reference for commonly used Internet terms

Displaying the Browser (Netscape)

We recommend you make the browser large enough to fit most of your screen before logging on to NrG Web Highway. Leaving a small border around the browser will enable you to clearly identify any new instances of the browser that are opened while you are working in a module.

Note: When using Netscape Communicator 4, NrG Web Highway modules will not automatically resize inside a browser displaying at less than 800 X 600 resolution.

Navigating the Browser (Netscape)

Specifying a Home Page
(Netscape)

Title Bar
The title bar displays the name of the Service Provider with whom you are conducting business. To the right hand side of the title bar there are three small icons as follows:

A single click on any of these icons will perform the task.

Menubar
The menubar allows you access to all functions available to customize the browser. Some of the more common tasks are also displayed as buttons on the various toolbars. For the less common tasks, you will need to access the appropriate menu option.

Toolbars
Toolbars are a source of visual navigation, an alternative to using the menubar. Toolbars are particularly useful in providing immediate access to the more common tasks you perform. Minimizing toolbars will maximize the overall content area to display the modules in NrG Web Highway. Here is an example. Note: the example does not necessarily reflect the default order or content of these toolbars.

To hide/restore Toolbars
Click the View option on the menubar and select Toolbars. Select an option to display a toolbar, and deselect an option to hide a toolbar.

Standard Buttons Toolbar
All toolbar options are designed to maximize your efficiency when using the browser. Not all of these options are required when using NrG Web Highway. Below are those options you will find useful:

Back	Click the Back button to display the previous page in the history list. Note: On occasion you may find the Back button disabled. This could be because NrG Web Highway has displayed new information by opening another copy of the browser. The back button only functions to retrieve information displayed in the same browser.
Forward	Click the Forward button to display the next page in the history list. This button is unavailable until you have used the Back button or the History menu item.
Stop	Click Stop to halt any information transfer.
Refresh	Click this button to redisplay the current page, reflecting any changes made since the page was originally loaded.
Favorites	Displays a list of pre-saved favorite addresses. Through the Favorites option on the menubar, you can add to your Favorites folder providing quick access to regularly visited sites. Display the Home page for NrG Web Highway. Click Favorites on the menubar and select Add to Favorites.... Click the first radio button (default) then press the Create in>>. Select a folder or create a new folder. Click OK. To access saved Favorites, click the Favorites button on the Standard Buttons toolbar and select from the list displayed as a frame to the left of the content area on the browser.
Print	Click Print to print the currently displayed page to your default printer, or select File, Print from the menubar to specify your printing preferences.

You can change the appearance of the toolbar by moving or resizing the Address or Links bar by dragging them up, down, left, or right, or onto the Standard Buttons Toolbar. See toolbars - changing the appearance of in the IE online Help.

Content area
This is the main viewing area on the browser where you will perform tasks in the NrG Web Highway modules, or view the information pages accessed from the Home Page.

Status Message area
Located at the very bottom of the browser, this message area is used by the browser and NrG Web Highway to display the location of a particular page or link. The Status Message area also provides feedback on the progress of a file transfer or on a particular task being performed in one of the modules on NrG Web Highway.